# Engagement Report

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There is limited information on this page whilst we upgrade our analytics to make them more user-friendly and actionable. [Contact support](/start-here.md#contact-support) for further assistance. 
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The engagement report summarises audience engagement and event performance after a live event is completed. 

## Access an engagement report

This guide shows how admin users can locate an engagement report for an event. Note that the report itself is available on a public link, allowing for it to be sent to stakeholders that do not have admin access. 

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## Understanding an engagement report

{% embed url="<https://scribehow.com/shared/How_to_interact_with_your_engagement_report__omMsq7QMSVy1SGiuBzw6HQ>" %}

## Download an engagement report

{% embed url="<https://scribehow.com/shared/How_to_download_my_engagement_report__fhfCc19VQ5m7OvW37Xn1Gg>" %}

## Frequently asked questions

<details>

<summary>Why aren't my live viewers pulling through?</summary>

Please check that you start time and end time have been correctly set on your event, including on your Zoom event if you set up an integration to pull through this information.

</details>


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