Wavecast
  • Start here
  • Events
    • Getting started
    • Setup your first event
    • Copy an existing event
    • Publish an event
      • Speakers
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  • Publishing
    • Agendas
    • Create content
    • Control access
      • Adding Tickets, Passes & Guest Passes
        • Coupons: Schedule, manage and promote
        • Adding and Updating ad-hoc Coupons
        • Approval/Declining Process of Registration Requests
        • Guest list to invite contacts and track responses
        • Approval/Declining Process of Guest Passes
      • Hard and Soft Limits
      • Managing opt-ins
      • Metering
      • Extra Fields for Content
      • Import users
      • Email Lists
    • Classify & personalise
      • Create & configure taxonomies
    • Custom Headers
      • Headers
      • Templating Language
    • Shortcodes
      • Access Settings
      • Content
      • Content with Search Bar
      • Event Manager
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      • Full Width Carousel Slider
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    • Images
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  • Emails
    • Create a campaign
      • Customise Email CTAs
      • Building Complex Emails
      • Email Segmentation
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    • Organise contacts
      • Add email addresses to Lists
      • Send a campaign to a list
    • Advanced Emails
      • Send an event campaign to hub audience
      • Adjust user email preferences
      • Change reply-to email address
    • Campaign Reports
      • Link Clicks
      • Suppressed
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  • Live
    • Engage audiences
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      • In-Feed Graphics
      • Polls
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      • Networking
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    • Deliver live content
      • Slides
    • Troubleshooting for audiences
    • Remote Production
      • Live Broadcast
        • Book a live broadcast
        • Prepare for a live broadcast
      • Enterprise Streaming Support
        • Conduct a stream test
      • Video & Audio Production
        • Book remote video production
        • Prepare for remote video recording
    • On-Site Production
    • Check-in App
  • Analytics
    • Dashboard
    • Engagement Report
      • 2024 (BETA)
    • Google Analytics
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    • Page Views
    • User Data
    • Guest Passes
  • Settings
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    • Custom Domain
      • Update GoDaddy DNS
    • Search & Metadata
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    • Access Control
      • Admin Accounts
      • Progressive Profiling
    • Global Event Settings
    • Default Templates
  • Integrations
    • Marketing Automation
      • Marketo
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    • Events Management
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      • Eventbrite
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      • Sync by Email
    • Unified Communications
      • Zoom
      • ON24
    • Video
    • Payments
    • Single Sign-On (SSO)
    • LinkedIn Sign Up Setup
    • API Keys
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On this page
  • What is a stream test?
  • What to expect from us:
  • What we need from you:
  • Stream Test
  • How to monitor the stream
  • Preview Tab
  • Health Tab
  • Once the broadcast has finished
  • Troubleshooting
  1. Live
  2. Remote Production
  3. Enterprise Streaming Support

Conduct a stream test

Wavecast provides enterprise streaming support for live event broadcasts. As part of this service, a stream test is required in advance of the live event.

What is a stream test?

A stream test simulates live event conditions by transmitting video and audio content from the venue to the streaming server. It is an essential part of the preparation to ensure a high-quality broadcast.

During a stream test, we complete a number of checks to troubleshoot issues prior to the broadcast, including:

  • Hardware and software configuration

  • Network connectivity

  • Audio and video quality

  • Verify backup systems are providing redundancy

  • Measure latency

  • Check accuracy of monitoring systems

What to expect from us:

For every hybrid event, you can expect us to:

  • Supply RTMP links

  • Supply links to your transcoder previews

  • Monitor streams

  • Provide live broadcast feedback throughout

  • Test Video for each stream

What we need from you:

We recommend the following requirements for all broadcasts:

  • At least 2 x Encoders

  • A minimum internet provision of 20 mbps symmetric bandwidth per stream unless remote contribution is used (Zoom etc.) then 40 mbps is recommended.

Format

H264

Bitrate

Variable Bit Rate (VBR)

Video Bitrate

6,000 kbps

Frame Size

Full HD 1920 x 1280

Frame Rate

25 FPS / 30 FPS

Keyframe Interval (GOP)

2 seconds or a GOP of framerate x2

Profile

Baseline

Audio Format

AAC (Stereo)

Audio Bitrate

192 kbps

Audio Sample Rate

48,000 Hz

Stream Test

Follow this procedure when conducting a stream test.

How to monitor the stream

Using the links provided to your transcoder previews, you’ll be able to view the following data:

Preview Tab

Here you can monitor the audio and video that you’re sending to the stream.

Health Tab

Here you can view in depth analytics relating to your connection with us.

If I stream, am I live?

By default when a connection is established, it won’t be live until we make it live at our end.

We will liaise with you as to when you’re ready for your stream to be accessible by delegates, we would recommend that this is done 30 minutes prior to the events advertised start time.

Once the broadcast has finished

Once you’re ready to stop streaming and you’ve let us know, we will stop our transcoders. It’s important that you do not stop your encoders before we’ve stopped things here. This is down to maintaining any backup recordings are free from corruption.

Troubleshooting

Below is an example of an inconsistent keyframe interval. Drops in the keyframe interval [blue] or frame rate [red] are indicative of either encoder or connection performance.

In our experience keyframe interval spikes as shown below tend to indicate poor connection performance and frame rate spikes tend to be indicative of poor encoder performance.

PreviousEnterprise Streaming SupportNextVideo & Audio Production

Last updated 11 months ago