# Import users

Audience data can be imported in bulk via the **Audience** > **Import** function. 

[This is the Google Sheet Template](https://docs.google.com/spreadsheets/d/1lE-LxAAinQwoUNVwPg02PY0KepqPAj_ScvWZ_VFZ1Ng/edit?gid=278063708#gid=278063708) that you will need to use. Alternatively, these are the headings you need to include - remember to save it as a .CSV file!

{% embed url="<https://docs.google.com/spreadsheets/d/1lE-LxAAinQwoUNVwPg02PY0KepqPAj_ScvWZ_VFZ1Ng/edit?gid=278063708#gid=278063708>" fullWidth="false" %}

Notes:

* For easy segmentation it is always good to give the import a batch name: a simple lowercase text reference.
* Ensure the content ID is consistently the same value in the Content Id column. It is recommended that you only import users for a single piece of content (or Event) at a time.
* Ensure the date format is correct:\
  **YYYY-MM-DD HH:MM:SS**\
  \&#xNAN;*For example: 2018-06-24 20:59:21*\
  \&#xNAN;*You can customise this format in Google Sheets.*
* Attendance Mode: ***remote*** or ***in\_person*** (Only required if a Hybrid event).
* Ticket Option Id: Ticket option id to assign to the user subscription. When this option is used no need to specify the Attendance Mode.

{% embed url="<https://scribehow.com/shared/Importing_Users__VhdzbxaITyiPzT0Nmdw5NQ>" %}